Its ridiculous your hosting company isn't helpful.
This is a simple error, it means your MySQL server isn't running. If you are using Cpanel or Plesk just restart it in there. Or if you use a CLI, try "service mysql restart" and that should do it.
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I rarely give code examples.
No, I have never used IIS or Windows of any kind as a web server. Get a real OS!
Please don't PM me, I won't respond.
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