Andrey Rabeshko
Posted on 24 Jun 2006 01:58 AM Can you explain why did you reformat all hard drives with low level format??? You could just reinstall the system and put it back, so we would recover our files ourselves, but you SPECIALLY have reformated the drives with low level, so nobody would be able to recover the information right? You did this just in case if we will get that server with a help of court, didn't you?
Andrey Rabeshko
Posted on 24 Jun 2006 02:10 AM One more question: Why did you reformat the drives of OUR dedicated server (we have already payed for using it personally)? We didn't ask you about it, we asked you to give us KVMoIP, but you preffered to kill that server and all the info instead of giving us, as your clients a chance to recover it. Why? We are STILL YOUR CLIENTS yet, because you haven't done any refund, so you are responsible for that server. We are still waiting for our information back online and hope that it will happen really soon, otherwise we are going to use ALL methods to inform the internet-community about your "work" and also go for judicial enforcement against your company and personnel, that was involved in this outrageous case. So, you have just one chance to avoid judicial trial - give us back our information and we will take off our claims.
Michael George
Posted on 24 Jun 2006 06:53 AM As per posts here in the support desk, and multiple telephone conversations with you, your account was terminated for abuse of the support department. You are not our client. We will offer a refund for your unused time. Refunds are paid on the 5th of each month so they may be adjusted against any bandwidth over usage charges for the past month.
From our Terms of Service:
You, as a SiteSouth Subsciber, are solely responsible for the content stored on and served by your SiteSouth account. It is the Subscriber's sole responsibility to maintain off-site and local copies of their web server content or any information on a server. SiteSouth accepts no responsibilities, expressed or implied, for any data or information on a Subscriber's account or server(s) or network.
You, as a SiteSouth Subscriber, are solely responsible for the security of any and all content stored on and served by your SiteSouth account. It is the Subscriber's sole responsibility to maintain proper security of their web server(s), its content or any information on a server(s) or network. SiteSouth accepts no responsibilities, expressed or implied, for any form of security on a Subscriber's account or server(s) or network. You, as a SiteSouth Subscriber, are solely responsible for security compliance with any applicable law or third party contract that may require a minimum standard of internet or web server security.
SiteSouth reserves the right to terminate any account or service, without notice, at any time. SiteSouth reserves the right to suspend network access to any Subsciber if in the judgment of the SiteSouth network administrators the Subsciber's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which SiteSouth chooses. If inappropriate activity is detected, all accounts of the Subsciber in question will be deactivated until an investigation is complete. Prior notification to the Subsciber is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The Subsciber will not be credited for the time the Subsciber's machines were suspended.
Further from our Terms of Service: The parties therefore agree that in addition to any other remedies available hereunder, by law or otherwise, SiteSouth shall be entitled to an injunction or other equitable relief against any such continued breach by Subscriber of such obligations.
If you are trying to blackmail SiteSouth or attempt some type of "internet extortion" please keep in mind that we will use whatever means that are available to seek damages against you.
As has been stated in these support tickets and during many phone conversations, there is no data, your account has been terminated for abuse and you are not a client of SiteSouth.
Andrey Rabeshko
Posted on 25 Jun 2006 01:28 PM The only abusers here are YOU, because you are abusing your clients, besides you are liers and anybody, who knows server-side even a little, can see it from this troubleticket. I have understood that you are liers and cheaters from the second conversation on the phone, but thought that it was just some drunk technician, who couldn't even give me a good lie, but now I see that it's your company's policy and I feel pitty that my server was bought by you together with other servers from Tenshade. As I said before your lies and abuses to me, as your client will be punished as much as it is possible and you are the only culprit for this.
Andrey Rabeshko
Posted on 05 Jul 2006 05:33 PM Ticket Opened by Customer
Reason Specified: messages from you
Andrey Rabeshko
Posted on 05 Jul 2006 05:35 PM Why am I still getting these messages from you???
This is a notice that your invoice 2729 has been generated for services
by sitesouth.com on 07/02/2006.
-------------------------
Total Due: $165.00 Due Date: 07/10/2006
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Your payment method is: CC Batch
We will attempt to process your credit card shortly and you will see a
charge from sitesouth.com for this transaction.
The credit card you have on file (Visa-0993) will expire on (6/2006).
Please login and update your credit card information to prevent
disruption in your service.
BILLING INFORMATION: <<link removed>>
Username:
andrey@atrace.com
Password: ******
when will you finally give me a refund?
Very Bad experience with sitesouth.com
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